Flipkart Customer Support Jobs 2026 – Work From Home | Chat & Email | Any Graduate

Flipkart Internet Pvt. Ltd. Remote – Pan India ₹2,50,000 – ₹3,50,000 P.a. + Incentives

Posted on April 10, 2026

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Job Overview

Role Overview:
Flipkart — India's largest homegrown e-commerce giant — is hiring Customer Support Executives for its remote operations team. This role offers direct exposure to India's biggest e-commerce ecosystem with growth paths into operations and account management. Ideal for freshers and graduates looking for a stable, work-from-home role with a trusted brand.
Key Responsibilities:

Resolve buyer and seller queries via chat, email, and ticketing within defined SLAs
Coordinate with logistics and payment teams for order, refund, and delivery resolution
Maintain customer satisfaction scores and update CRM after every interaction

Requirements:

Any Graduate / 12th Pass; 0–2 years experience; freshers encouraged
Decent English + Hindi written communication; typing speed 25+ WPM
Own device with internet; day/rotational shift options available