Paytm Customer Support Executive – Noida | Non-Voice Chat | ₹20K–₹28K/Month | Freshers
One 97 Communications Ltd. (Paytm)
Noida, Uttar Pradesh (On-Site)
₹2,40,000 – ₹3,36,000 P.a. + Incentives + Pf
Posted on April 11, 2026
Job Overview
Role Overview:
Paytm — India's most recognized fintech brand — regularly hires Customer Support Executives for its Noida operations hub. This is one of the most searchable fresher jobs in the fintech category and a strong resume booster. The non-voice chat process keeps the work manageable, and Paytm's scale means growth within the company is fast.
Key Responsibilities:
Resolve UPI, wallet, payment failure, and merchant-related queries via chat and email
Guide users through app features and escalate technical issues to product/backend teams
Maintain daily resolution targets and CSAT scores on all assigned tickets
Requirements:
Graduate / 12th Pass; 0–2 years; freshers with fintech interest preferred
English + Hindi written communication; smartphone and internet familiarity
6-day work week; rotational day shifts; PF + performance incentives
Paytm — India's most recognized fintech brand — regularly hires Customer Support Executives for its Noida operations hub. This is one of the most searchable fresher jobs in the fintech category and a strong resume booster. The non-voice chat process keeps the work manageable, and Paytm's scale means growth within the company is fast.
Key Responsibilities:
Resolve UPI, wallet, payment failure, and merchant-related queries via chat and email
Guide users through app features and escalate technical issues to product/backend teams
Maintain daily resolution targets and CSAT scores on all assigned tickets
Requirements:
Graduate / 12th Pass; 0–2 years; freshers with fintech interest preferred
English + Hindi written communication; smartphone and internet familiarity
6-day work week; rotational day shifts; PF + performance incentives