PhonePe Customer Support Executive WFH – Fintech | Pan India | Freshers | ₹3–4.5 LPA
PhonePe Pvt. Ltd.
Remote – Pan India (WFH)
₹3,00,000 – ₹4,50,000 P.a. + Pf + Benefits
Posted on April 11, 2026
Job Overview
Role Overview:
PhonePe — India's #1 UPI payments platform with 500M+ users — is one of the most-searched companies for WFH fintech jobs in India. Customer Support roles here put you at the intersection of finance and technology, with direct exposure to India's digital payments revolution. The pay is among the best in the WFH support category.
Key Responsibilities:
Resolve UPI, wallet, transaction failure, KYC, and merchant-related queries via chat and email
Guide customers through the PhonePe app and coordinate with technical teams for system-side issues
Maintain SLA compliance, CSAT scores, and document all interactions in the ticketing system
Requirements:
Any Graduate; 0–2 years; freshers with fintech interest welcome
Good written Hindi + English; basic smartphone and internet literacy
Own laptop + broadband; flexible shift timing; PF + health benefits included
PhonePe — India's #1 UPI payments platform with 500M+ users — is one of the most-searched companies for WFH fintech jobs in India. Customer Support roles here put you at the intersection of finance and technology, with direct exposure to India's digital payments revolution. The pay is among the best in the WFH support category.
Key Responsibilities:
Resolve UPI, wallet, transaction failure, KYC, and merchant-related queries via chat and email
Guide customers through the PhonePe app and coordinate with technical teams for system-side issues
Maintain SLA compliance, CSAT scores, and document all interactions in the ticketing system
Requirements:
Any Graduate; 0–2 years; freshers with fintech interest welcome
Good written Hindi + English; basic smartphone and internet literacy
Own laptop + broadband; flexible shift timing; PF + health benefits included