TCS BPS Off Campus 2026 – Customer Care Associate | Pan-India | 2024 & 2025 Batch
Tata Consultancy Services (TCS BPS)
Noida / Gurugram / Hybrid
₹2,50,000 – ₹3,25,000 P.a. + Benefits
Posted on April 10, 2026
Job Overview
Role Overview:
TCS BPS (Business Process Services) — part of India's #1 IT company — runs one of the largest fresher hiring programs in the country. This Customer Care Associate role is perfect for 2024 and 2025 batch graduates who want TCS on their resume and a structured corporate career path. Mass hiring happens regularly for Delhi NCR locations.
Key Responsibilities:
Handle inbound voice/chat/email queries for domestic and international clients across BFSI and retail verticals
Follow SOPs and escalation matrices to resolve L1 and L2 customer issues
Maintain accurate call/chat logs in the CRM and meet daily quality targets
Requirements:
Graduate (any stream); 2024/2025 batch; 0–1 year experience
English proficiency (spoken and written); basic MS Office
Willing to work in rotational shifts; 5-day work week
TCS BPS (Business Process Services) — part of India's #1 IT company — runs one of the largest fresher hiring programs in the country. This Customer Care Associate role is perfect for 2024 and 2025 batch graduates who want TCS on their resume and a structured corporate career path. Mass hiring happens regularly for Delhi NCR locations.
Key Responsibilities:
Handle inbound voice/chat/email queries for domestic and international clients across BFSI and retail verticals
Follow SOPs and escalation matrices to resolve L1 and L2 customer issues
Maintain accurate call/chat logs in the CRM and meet daily quality targets
Requirements:
Graduate (any stream); 2024/2025 batch; 0–1 year experience
English proficiency (spoken and written); basic MS Office
Willing to work in rotational shifts; 5-day work week