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Director, Product Strategy and Operations – JumpCloud (Remote, India)

JumpCloud Remote (India) Not Disclosed

Posted on October 24, 2026

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Job Overview

About the role
JumpCloud makes an AI-powered IT management platform for identity, devices and access. It is hiring a hands-on Director of Product Strategy and Operations who will report to the SVP of Product. This person will build the systems that link product strategy, investment, execution and business results.

What you will do
- Run portfolio planning, prioritisation, dependencies, risks and product business reviews
- Own product reporting for executives, senior leadership and the board
- Lead Pendo strategy, dashboards and product adoption insights
- Run the Customer Advisory Board and the feature request intake process
- Work with Finance and sales teams on pricing, packaging and monetisation, and build AI agents to automate reporting

Who can apply
- A background in product strategy, product operations or product management
- Comfort with portfolio management, SaaS metrics, Pendo, customer research, pricing and packaging
- Ability to work directly with executives while doing hands-on analysis
- Proven experience using AI tools to build practical agents or automations

Work from home details
The posting says the role is remote within India, and you must live in and be authorised to work in India. You will often need to work live with product leaders and global colleagues, so expect some meetings across time zones.

How to apply
Click Apply Now to apply on the official JumpCloud careers page. Nishulk4U never charges any fee for job applications.