Technical Writer – JumpCloud (Remote, India)
JumpCloud
Remote (India)
Not Disclosed
Posted on October 27, 2026
Job Overview
About the role
JumpCloud is a unified IT management platform for identity, device and access control. Its established documentation team wants an experienced Technical Writer who also shapes information architecture and uses AI tools to produce docs that work for both people and AI chatbots.
What you will do
- Write and update API references, developer guides, how-tos, configuration guides and release notes
- Manage docs as code in GitHub with Markdown, pull requests and static site generators
- Handle 15–20 feature releases per quarter and test features, APIs and sample code before publishing
- Build in-app guides, tooltips and announcements with Pendo or similar tools
- Create prompt templates and carefully review AI-generated drafts for accuracy
Who can apply
- 4–7+ years as a technical writer, documentation engineer or product content specialist in SaaS or tech
- Strong GitHub, Markdown and docs-as-code skills (required)
- Hands-on use of generative AI tools and prompt engineering
- Experience with Pendo, Appcues, Userpilot or WalkMe (required); a portfolio is requested
Work from home details
JumpCloud is remote first; you must live in and be authorised to work in India. Internal work is in English with teams in 15+ countries.
How to apply
Click Apply Now to apply on the official JumpCloud careers page. Nishulk4U never charges any fee for job applications.
JumpCloud is a unified IT management platform for identity, device and access control. Its established documentation team wants an experienced Technical Writer who also shapes information architecture and uses AI tools to produce docs that work for both people and AI chatbots.
What you will do
- Write and update API references, developer guides, how-tos, configuration guides and release notes
- Manage docs as code in GitHub with Markdown, pull requests and static site generators
- Handle 15–20 feature releases per quarter and test features, APIs and sample code before publishing
- Build in-app guides, tooltips and announcements with Pendo or similar tools
- Create prompt templates and carefully review AI-generated drafts for accuracy
Who can apply
- 4–7+ years as a technical writer, documentation engineer or product content specialist in SaaS or tech
- Strong GitHub, Markdown and docs-as-code skills (required)
- Hands-on use of generative AI tools and prompt engineering
- Experience with Pendo, Appcues, Userpilot or WalkMe (required); a portfolio is requested
Work from home details
JumpCloud is remote first; you must live in and be authorised to work in India. Internal work is in English with teams in 15+ countries.
How to apply
Click Apply Now to apply on the official JumpCloud careers page. Nishulk4U never charges any fee for job applications.