Senior Technical Customer Support Engineer – ClickHouse (Remote, India)

About the role
ClickHouse builds a high-performance open-source analytical database and ClickHouse Cloud. Its global Support Engineering team is growing in India and needs a senior engineer to help customers in India and across APJ and EMEA through tickets, chat, Slack and video calls.

What you will do
- Help users, customers and prospects through support cases, chat, Slack, community forums and meetings
- Triage tickets and meet SLAs as a first-line technical engineer, including on-call duty
- Support pre-sales and post-sales work, including technical parts of proof-of-concept projects
- Write solutions for docs, knowledge base articles, blogs, webinars and training
- Share feedback with Engineering and Product and mentor colleagues

Who can apply
- Technical depth in ClickHouse or related areas such as SQL databases, OLAP, cloud SaaS, distributed systems, Kubernetes or Docker
- Earlier experience as a support engineer, DBA, SRE, solutions engineer, software engineer or similar
- Strong written and spoken English and the ability to work fully remote
- AWS, GCP or Azure and Kafka/Spark knowledge is a bonus

Work from home details
This is a fully remote role in India. You must follow the schedule needed for 24x7 global support, so shifts and on-call may fall outside normal hours.

How to apply
Click Apply Now to apply on the official ClickHouse careers page. Nishulk4U never charges any fee for job applications.