Technical Account Manager Architect – ClickHouse (Remote, India)

About the role
ClickHouse develops a fast open-source analytical database and its cloud version. The TAM Architect joins the Support Services team and splits time evenly between consultative support for strategic customers and technical account management such as onboarding, escalations and project guidance.

What you will do
- Work with key enterprise customers and prospects on onboarding, production launches and POCs
- Give architecture, technical and migration advice
- Own Level 3 escalated support cases with the L1/L2 support team
- Lead customer projects, meetings and escalations, and help shape account plans with Product, Engineering and Sales
- Write docs, knowledge base articles and reference architectures, and mentor new hires

Who can apply
- 5+ years in technical account management, professional services, senior support or project management
- 5+ years running or supporting scalable, distributed database systems
- Strong knowledge of DBMS, OLAP, Linux, Kubernetes and a public cloud such as AWS, GCP or Azure
- Excellent communication skills for customer-facing work

Work from home details
The posting says this person can be remote in India. Onsite customer visits within the region are required, currently estimated at up to 35% of the time, and the schedule must support 24x7 global coverage.

How to apply
Click Apply Now to apply on the official ClickHouse careers page. Nishulk4U never charges any fee for job applications.