Customer Support Representative Apprentice – HighLevel (Remote, India)

About the role
HighLevel builds an AI-powered business platform used by agencies and small businesses in more than 150 countries, and it works as a remote-first company. This 12-month apprenticeship places you inside the customer support team, where you learn to solve real customer problems with guidance from experienced support staff and team leads.

What you will do
- Answer customer questions over chat, email, Zoom and phone calls
- Diagnose and fix common product and setup issues
- Pass harder technical problems to senior teams with clear written notes
- Learn HighLevel products and support processes through hands-on training
- Use AI tools to work faster and improve the customer experience

Who can apply
- Fresh graduates or people starting a career in technical customer support
- Good spoken and written English
- Basic technical sense, interest in SaaS products and patience with difficult customers
- Knowing ticketing tools such as Freshdesk, Zendesk or Zoho is a bonus

Salary
Monthly stipend of 32,000 as stated in the posting. The programme starts in November 2026 and may convert to a full-time role based on performance.

Work from home details
Fully remote within India. Shifts follow US Central time: 8 AM–5 PM CST or 4 AM–1 PM CST, Monday to Friday, which means evening and night hours in India (roughly 7:30 PM–4:30 AM or 3:30 PM–12:30 AM IST).

How to apply
Click Apply Now to apply on the official HighLevel careers page. Nishulk4U never charges any fee for job applications.