Director of Global Account Management – JumpCloud (Remote, India)

About the role
JumpCloud offers an AI-powered IT management platform that brings identity, device and access management together in one place, and it works remote-first. This director will lead a global team of more than 20 account managers and 3 team managers, reporting to the SVP of Global Customer Success.

What you will do
- Lead account managers across the Americas, EMEA, APAC and India to grow existing customers
- Own global net revenue retention and expansion targets through upsell and cross-sell
- Help the team explain technical platform value to CIOs, CISOs and IT directors
- Set best practices for account planning, ABM, pricing and QBRs
- Pass customer feedback to product, marketing and professional services teams

Who can apply
- 8+ years leading teams of account managers
- 3+ years selling a SaaS platform for a fast-growing US company across several regions, including US enterprise
- Strong record of growing ARR and retaining key accounts
- Experience with technical products; knowledge of directory services, SAML, MFA or MDM is a bonus

Work from home details
The posting says the role is remote within India and the candidate must live in and be authorised to work in India. As the team is global, overlap with US and other time zones may be needed.

How to apply
Click Apply Now to apply on the official JumpCloud careers page. Nishulk4U never charges any fee for job applications.